We guarantee delivery to the addresses you provide. Before you order, please verify addresses and the availability of your recipient. If we encounter an error such as an incorrect address, failed delivery attempt or weather delays, we will be unable to guarantee a specific delivery date. If you have questions, please call us at 50073030.
In some cases, Our delivery team expedites deliveries, so your gift will arrive on or before the specified delivery date. If you would like to choose a specific delivery date, please choose before two days.
If your gift requires a change in address by the shipping carrier, please call us immediately. If your gift is already with driver, you will be charged a 2 KD rerouting fee.
We require delivery signatures. However our delivery carriers may require signatures for certain types of deliveries, including those to apartments or offices.
Failed Delivery Attempts
If a signature is required by an office, apartment building or other address, Delivery carriers will attempt to deliver up to three times. After the third attempt, the gift will be returned to The Selal.com. Failed delivery attempts do not qualify for replacements or refunds. If your gift does not arrive as expected, please call customer service at xxxxxxxxxx
Delivery to Hospitals, Hotels and College Campuses
Due to delivery complications, we do not recommend sending gifts to hospitals, hotels and college campuses. If you decide to send a gift to one of these locations, please call them and find out the following information:
What is their policy on accepting packages? Some locations do not accept packages or have special guidelines.
How are the packages received? Many locations have a central receiving department where packages are delivered. Due to privacy and security policies, they may not allow delivery to specific rooms.
We cannot guarantee that packages will be delivered to recipients at hospitals, hotels and college campuses. We are not responsible for gifts that are lost on-site or for gifts that arrive after a patient/guest has checked out.
Is accepted based on the country Selal.com operate in.
Selal.com products (fruit baskets, fruit gift towers and boxes, cheese, meat, nuts, dried fruit, chocolate dipped fruit, and desserts) are perishable and cannot be returned. These products are covered by our Satisfaction Guarantee and will be replaced if they arrive damaged.
Billing Payment Terms and Conditions
We accept VISA, MasterCard, Discover credit cards as forms of payment. We bill for the entire order at the time of purchase.